Top 27 Customer Service Interview Questions (& How To Answer Them)
By Mike Simpson When it comes to jobs in the workforce, few positions require an applicant to wear as many hats as those worn by a customer service representative. Great customer service representatives are often the face and physical representation of an organization, providing the human experience for consumers who are looking for information regarding…
Professional Reference Letters 101 (Sample Template Included)
By Mike Simpson Part and parcel of membership in the not-so-elite squad of Traditional Human Employment – to make it fun let’s call them the The Job Seeking Squad – are professional references. A reference is how your hopefully soon-to-be employer can assess your experience and ranking in the The Job Seeking Squad. How long…
How To Write a College Resume (Template Included)
By Mike Simpson It is senior year and the time has come. The quad that seemed so welcoming and full of promise four years ago is now populated with children. “Was I really that young a mere four years ago?” You were. The beer has been drunk, the parties have become monotonous and dull, and…
Character Reference Letter 101 (Sample Template Included)
By Mike Simpson We are all familiar with the traditional reference letter (often referred to as a letter of recommendation). It is an employer’s note of your professional conduct. While not always in letter form, providing professional references is a key component of any job application. A lesser known variety of the reference paradigm is…
Exit Interview Questions (Example Answers Included)
By Mike Simpson Though interviewing is most often seen as the entry point to employment, it is also an exit point. If you have ever resigned from a job, then you know exactly what I’m talking about. The dreaded exit interview. “Wait,” you murmur, confused. “The exit interview is clearly the very best part of…
How To Address A Cover Letter (Step-By-Step Instructions)
By Mike Simpson Everything is set. You have the skills, you’ve found the job and you are ready to apply. The only thing standing in your way is an ominously blank word document. The text cursor blinks relentlessly, mocking you. You, however, are not one to be taken down by the annoying persistence of blinking…
Top 5 Skype Interview Tips (And The Mistakes To Avoid)
By Mike Simpson Prepping for the traditional job interview usually requires some pretty routine steps; make sure you’ve done your research, print out and bring along several clean copies of your resume, plan out your interview wardrobe, practice answering interview questions, and always bring along a pack of breath mints. But in today’s increasingly technological…
How To Ask For A Raise (And Actually Get One!)
By Mike Simpson “I’m not getting paid enough to do this job!” Sound familiar? Of course it does, we’ve all said it…and yet, how many of us sit at our desks day after day, grumbling about pay, but don’t actually do anything about it? Well, no more! Today we’re going to teach you how to…
Top 3 Career Test (or Career Quiz) Guide for 2020
By Mike Simpson If you’ve found this article, there’s a pretty good chance that you are either unhappy with your career or that you feel like you don’t know what it is that you’re supposed to be doing. Enter the career test. What is a career test? Generally speaking, a career test is a multiple-choice test…
How to Write A Letter of Recommendation (Format & Sample Included)
By Mike Simpson The best way to discuss your letter of recommendation is clearly by beginning with a little role playing (wink wink). Imagine you’re at a huge party. The room is filled with people you’ve never met and you’re standing awkwardly off to the side, unsure of what to do. You want to interact but…